Privacy Policy
PayPlexo (a trading name of CurrencyTransfer Limited) is concerned with protecting the privacy of any personal information that you may choose to provide to us ("Personal Information"). CurrencyTransfer Limited will attempt to ensure that the use of your Personal Information is compliant with the General Data Protection Regulation, ("GDPR"), (Regulation (EU) 2016/679). Accordingly, CurrencyTransfer Limited issues this policy to inform you of our use of your Personal Information.
CurrencyTransfer Limited is committed to providing a safe, responsible and secure environment.
1. Introduction
This Privacy Policy sets out the way in which CurrencyTransfer Limited ("we" or "us") collects and processes Personal Information, as well as the steps we take to protect such information.
By utilising our Services, you acknowledge that you have read, and agree to, the terms of this Privacy Policy and that you consent to the use by CurrencyTransfer Limited of your Personal Information for the purposes set out in paragraph 3 of this Privacy Policy. If you do not wish to provide your Personal Information on the basis set out in this Privacy Policy, you should not enter the relevant information on the Website or provide your Personal Information to us otherwise. However, if you do not provide your Personal Information, you may not be able to use all of the Services we offer.
Capitalised terms not defined in this Privacy Policy shall be as defined in the Terms & Conditions.
This website www.payplexo.com is operated by CurrencyTransfer Limited of 7-10 Chandos Street (1st Floor), London, W1G 9DQ. CurrencyTransfer Limited is a company registered with the ICO, with registration number ZA068429.
Definitions:
"You" means the user who is using the services of CurrencyTransfer Limited
"Personal Data" means information that specifically identifies an individual or that is linked to information that identifies a specific individual.
"Visitor" means an individual other than a user, who uses the public area, but has no access to the restricted areas of the Site or Service.
Contact Information
For questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Phone: +44 (0) 20 7096 1036
Address: CurrencyTransfer Limited, 7-10 Chandos Street (1st Floor), London, W1G 9DQ
Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or use our services
- Contact us for support
- Subscribe to our newsletter
- Participate in surveys or promotions
This may include:
- Name and contact information
- Payment and billing information
- Transaction history
- Communications with us
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Communicate with you about products, services, and events
- Monitor and analyze trends and usage
- Detect, investigate, and prevent fraudulent transactions
- Comply with legal obligations
Information Sharing
We may share your information in the following circumstances:
- With service providers who perform services on our behalf
- For legal, regulatory, or compliance purposes
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
- With your consent or at your direction
Your Rights
Under GDPR, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, please contact us at [email protected].
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your use of our website. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Last Updated: 8/6/2025